POS Overview

• POS Terminal: the main selling screen.
• Sales History: old sales, payment state, and receipt access.
• Receipt screen: print, reprint, or share the receipt.
• Returns and Exchanges: fix a sale after the customer comes back.

• Customers: customer details, loyalty points, and store credit.
• Customer Groups: groups like VIP, retail, wholesale, or general.
• Pricing: store prices, special prices, promotions, and tax rules.
• Coupons and Loyalty Rules: discount codes and points rules.

• Stores & Terminals: setup of branches and counters.
• Register Sessions: open shift, cash movement, close shift.
• Drawer Reconciliation: compare counted cash with expected cash.
• Manager Inbox: pending refunds, voids, drawer reviews, and follow-up work.

• Assisted Orders: take advance payment now and hand over the item later.
• Manager Inbox: one place for manager approvals and follow-up work.
• Branch Replenishment: ask for stock from warehouse or another branch.
• Analytics and End of Day: manager summary, cashier totals, and close-day checks.
• Scanner and device tokens: handheld and scanner support for faster selling.

• This is where the cashier sells.
• The cashier picks the store, terminal, and session, then adds items and payment.
• Example: customer brings 2 items, cashier scans them, takes payment, and finishes the sale.

• This is where staff find old sales.
• Use it when someone wants a receipt again, a manager wants to check a sale, or an online payment is still pending.

• Use Returns when the customer gives an item back and wants money back.
• Use Exchanges when the customer gives one item back and takes another item instead.
• Example: customer returns small size and takes large size. The app shows the extra amount to collect.

• Use Customers for names, phone, notes, loyalty, and store credit.
• Use Customer Groups when prices or coupons depend on labels like VIP or general.

• These pages control who gets what price or discount.
• Example: VIP customer gets a better price, coupon code works only in one branch, or loyalty points reduce the bill.

• These pages control the cashier shift and the cash drawer.
• Open the shift, record cash in/out, close the shift, then review the cash difference.

• Manager Inbox is for approvals and follow-up work.
• Branch Replenishment is for moving stock where it is needed.
• Analytics and End of Day are for daily review.

• Use Assisted Orders when the customer pays now but will collect later.
• Use online payments when the branch takes hosted checkout through Stripe, PayPal, JazzCash, or Easypaisa.

Open this if you want a simple explanation of cash, card machine, manual card, wallet, bank transfer, and hosted gateway flow.

Read this next if you want simple field-by-field help for opening a drawer, adding cash movements, closing a shift, and checking shortage or extra cash.

Open this if you want the common POS errors explained in plain English with examples and simple next steps.

Open this if you want the plain-language version of sell now, deliver later.

Open this if you want to understand where approvals and follow-up work are handled.

Use these pages when you want to understand stock movement between branches and daily closing review.

Read this next if you want demo emails, demo password, store names, and the best click path for showing the app to someone.

These pages explain the customer-facing order side and the journal side that sit next to POS.